FAQs – LeatherAlchemy

What is the status of my order?

Once you place your order, you’ll receive a confirmation email. When your order ships, we’ll send you another email with tracking details.

Can I change my order?

Orders can only be modified within 24 hours of purchase. Please contact us as soon as possible.

What payment methods do you accept?

We accept all major credit cards, PayPal, and secure online payments.

Do you accept returns?

Yes. If you’re not satisfied, contact us within 30 days for a return or replacement.

Can I exchange an item?

Exchanges are available depending on stock availability.